Is your Ad Account Restricted Facebook not answering? When running ads on Facebook, sometimes it feels like you’re walking in eggshells. Ads that previously got approved now get rejected but the worst part is Facebook won’t even tell you why this is happening. Looking for a solution?
This is how it starts: 1 small ad rejection balloons into a disabled ad account. I’ve worked in ads at Facebook and today I’ll be covering 3 Reasons Why Your Ad Account’s Restricted on Facebook.
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Ad Account Restricted Facebook: Current Status
If you look at official sources on Facebook’s website, you’ll see their advice is to check for notifications if you got an ad account restricted Facebook also says just go to business support home:
Except, that does nothing to reactivate any ad accounts restricted Facebook offers no guidance on what part of your funnel triggered the shut down.
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Ad Account Restricted Facebook Policy Violations
Let’s talk about the reality of getting an ad account restricted Facebook has a unique approach.
Advertising restrictions for policy violations
When you get an ad account restricted Facebook won’t exactly call you up with a full explanation of why, how bad the ad account restriction is, and what to do to get your Facebook ads live again.
Meta is simply too big now to offer personalized staffing solutions to give advertisers and business owners like yourself, clear and transparent answers.
Understanding 3 types of restricted accounts
Let’s go over understanding 3 types of restricted accounts. Now, once you become familiar with the flagging system the automations use to identify noncompliant content, it gets a little easier to side step the land mines.
One thing you can depend on is Facebook won’t give you the exact reason why you have an ad account restricted Facebook doesn’t always know why given their hiring practices of outsourcing labor.
Something simple and stupid that can get you banned as well as getting the unusual activity flag. But what is that flag exactly?
1. Your advertising access is restricted: Unusual Activity
Advertising restrictions for unusual activity
Advertising restrictions for unusual activity is the bane of advertisers. It is one of the fastest ways to get an entire funnel disabled and get you locked out of Facebook.
What leads to this happening?
Whenever you log into Facebook while traveling, you’re increasing the chance of a ban due to unusual activity. DO NOT log into business tools on Facebook while you’re traveling. Schedule out your ads ahead of time, and organic posts, and talk to an assistant located where the ads are usually run from.
Want hands on help from someone who worked at Facebook? Schedule a discovery call here.
During my years working at Facebook I helped thousands of advertisers from SMBs to Fortune 500s solve Facebook ad issues (make sure to read Common Ad Policies Explained).
I know it’s kind of idiotic to think, I’m spending tons of money every month on Facebook ads, and all it takes is one vacation to Cuba, logging into Facebook business tools, and now everything is shut down.
Really, it’s for your own protection because there are a lot of hackers out there right now. Also, it points out just how granular Facebook restrictions can get – so it’s good to know when and how you can get restricted to ensure your entire funnel is squeaky clean.
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2. Ad Account Restricted Facebook account
Typically, your ad account doesn’t get restricted right away. Usually you’ll have other smaller flags leading up to this. Like, a consistent history of rejected ads. But, with the upcoming presidential election in America, Facebook is getting stricter.
Your ad account may get restricted from just a small mistake now. That’s due to the amount of hackers flooding America from overseas in countries like China, Pakistan, Bangladesh, Vietnam, Malaysia and more.
As a result, you’ll hit the second type of restriction, and get a Facebook ad account restricted seemingly out of nowhere
Your advertising access is restricted – what does it mean?
What to do if your Facebook Ad Account is disabled and everything you can do to reinstate including how to resolve payment issues, rejected ads, and get support.
When you get an ad account restricted facebook is basing this from your ad account’s of the background history. Everything is recorded on Facebook. Near misses, actual bans, ad rejections.
Just like my clients in cosmetic surgery discovered, there are micro flags in ad copy and landing pages that have to be removed first before attempting to appeal or relaunch a brand with Facebook after a permanent ban after getting a Your advertising access is restricted rejection.
Even software engineers AT Facebook AND Twitter have reached out to me, asking for help with their restricted ad accounts. That’s how bad the automation restrictions have gotten.
Want the same white glove treatment solving Facebook bans?
Click here, to schedule a discovery call.
3. Your Ad Account is Permanently Restricted
Oh geez Rick! Why did you have to go and piss off interdimensional Facebook aliens? Now my personal ad account is permanently restricted!
Sadly, a permanent restriction is no laughing matter as it usually means you are forever banned from advertising on Facebook. This is the 3rd type of account restrictions. Are you personally stuck in that position? I have a way out, like Michael Scofield escaping Facebook prison. Book a complimentary call here.
Often Facebook may use header flags, like Circumventing Systems, to flag that something is wrong with your funnel. But, the machines have yet to get a definite Facebook ad policy violation from your ads or lander. All the Facebook bots know is that something is non compliant.
Time to talk about other flags that contribute to getting an ad account restricted Facebook sometimes picks and chooses smaller flags and combines them together before a complete ban.
I see a lot of cases where businesses try to make big claims that are over the line for what facebook allows. Then, it is very easy to get banned, especially when you use spammy sounding copy on Facebook. Your Facebook Page usually isn’t banned first, typically you’ll get some ad rejections first. This may then trickle down to higher CPAs.
If you haven’t course-corrected in a Facebook-approved way by now, Facebook will make the determination that these Facebook ad policy missteps are intentional, leading to a Your advertising access is restricted ban.
The actions you take that lead up to an ad account restricted Facebook logs as well.
In an ideal world you’d get a notification in emails from Facebook, or from the bell icon in the Meta Business Suite, or the Business Manager settings that notifies you of current ad restrictions when you get the Your advertising access is restricted ban.
How can I tell if my account was restricted?
Here’s the weird part: Facebook changes how they notify you of an ad account being restricted almost every time. Sometimes you’ll click the bell icon in Facebook Business Manager and see the ban there.
Other times it’s in red text above your ads in Ads Manager. And rarely, you may get an email from Facebook. But, if you go to create an ad and Facebook won’t let you, that’s the fastest way to find out if you’re restricted.
What does having my account restricted mean?
It means you’re on the shit list, the no fly zone buddy, the he can enter, she can enter, he can enter, oh no, sorry bud, not you. You can’t advertise. It means you may just have an ad account restricted, but your Page may be ok and your Facebook Business Manager may be ok, but your ad account is not.
The first step you take you should be careful about if you’re dealing with an ad account restricted facebook often takes fast actions in this situation.
Your advertising access is restricted: First Steps
What do I do if my Facebook account is restricted from advertising?
A big mistake I see businesses make – even 8 figure businesses – is to quickly click Request Review before diagnosing why they were banned, and the severity of the flags that led up to seeing: Your advertising access is restricted.
What if my ad account restriction is not lifted?
For many businesses, an ad account restricted situation isn’t resolved in a day. It can end up always being banned but, there are methods of getting Facebook ads live again even if it seems like Facebook won’t help. Schedule a discovery call today.
Ad Account Restricted Facebook
Now, moving on to the first steps to take with Facebook bans.
How do I unrestrict my Facebook ads?
Yelling at Facebook ad support and typing in all caps, probably won’t make you any friends. So, avoid that approach. If you have another ad account that is not restricted, after warming it up, you can potentially advertise again. Just don’t make the same mistake twice!
If you’re within 48 hours of the ban, I may be able to help.
Schedule your complimentary discovery call with me here, and we’ll see if you’re eligible for my services.
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Ad Account Restricted Facebook: Troubleshooting
Up next are some tips when auditing your funnel for Facebook compliance.
To troubleshoot your restricted account
What should you do first? Well, start with the audit, determine a theme amongst flags, and specifically look at how the Facebook ad policy automations apply to your type of business.
Facebook’s automations don’t act the exact same way with every business. Some niches are at higher risk than others. And, if you’re in a special ad category, you have limited targeting abilities. The ad policies come down on your brand in a different way.
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You’d think Meta wants your money instead of forcing folks to google stuff like, “your advertising access is restricted facebook how to fix,” but after the Great Tech Layoffs, Facebook’s reliance on automations just got supersized.
But this is where I can help, having done so much at Meta and working with established organizations like even my alma mater, the University of Texas.
If you’ve been shutdown a lot but never got answers, you’re like one of my clients, Steve Martinez, Vice President of Apollidon Learning.
“Trevor took us through the process of getting one of our University of Texas ad accounts reinstated (within minutes). He offered some critical insights to why our Facebook Ad Account was disabled and shared options to reduce our chances of future issues. We have a better understand of how the algorithm works and know exactly what to do and say if our account gets disabled again.”
Want to see how I can help you? Schedule a free discovery call here. Or, if you’re in a rush, prepay for your consulting call and skip the line.
Ad Account Restricted Facebook Appeals
Appealing can give your ad account a second wind, but only if you understand how to appeal correctly.
How to appeal advertising restrictions
It’s that time again! Let’s debunk myths about Facebook ad account bans! Wordstream’s blog incorrectly tells you this about appealing a rejected Facebook ad:
News alert: Requesting review does not send your ad to a human. It just gives your ad’s rejection case to another machine who then says, “Oh, the 1st machine was right,” – 2nd machine.
The entire line of thinking here is wrong.
What you want to do with an appeal to give yourself the best shot is to identify all the minor flags in your funnel, and the major flags. This includes your website as well as Facebook Page.
After doing this, gauge how severe each flag is, because the severity will determine what options you have for appeals. Before doing anything else: remove those flags, by replacing the flagged copy with compliant copy Facebook does approve of.
Free eBook: Top 5 Reasons Agencies Fail at Facebook
Only THEN, do you appeal. I’ve got this down to a science, if you do have a chance (the best appeals are within 48 hours of the ban hammer dropping), the process above will get you the best shot at recovering.
Schedule a free discovery call with me here.
Your ads have received a significant amount of negative feedback
If your product testing didn’t go well, or you have created low quality ads, Facebook users may use the self-service tools to report your ads to Facebook. Yes, this will get you in trouble.
The solution is more beta testing to find what your target audience does respond well to, and give it to them. An even bigger danger as far as avoiding bans goes, is taking the wrong advice online.
Another idiotic blog you may land on when googling “Ad account restriction facebook” tells you right off the bat they don’t know a damn thing about ad account restrictions on Facebook:
That “Don’t fret” shit is hilarious – and spoken like a true grunt just writing out copy without the real life lived experience of running ads on Facebook that get rejected, and domino into ad account or business managers being disabled.
Not only that, this website has copied a lot from my blog here, but only on the surface-level, mimicking my headlines but not able to give you a straight answer in the content.
Suffice to say, a lot of the info out there on the interwebs is blatantly false, spindoctoring answers based on random guesses, reappropriated answers miscommunicated, and flatout bullshit with a clickbait title but no substance.
Let me help you out more here, given my experience at Meta, and answer some frequently asked questions.
Ad Account Restricted Facebook FAQ
Frequently Asked Questions
1. How to fix ad account disabled on facebook
Your first step should always be to stop active ads running with the same copy as the rejected ad, then audit your funnel for flags, and appeal using the strategy outlined in the appeal section of the FAQs
2. How to enable my disabled facebook ad account
If you have a spare ad account in your Facebook Business Manager that you can run ads from, feel free to. BUT, identify the micro and major flags FIRST, so as not to repeat the same mistake.
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3. How to appeal a disabled facebook ad account
As far as how to appeal a disabled Facebook ad account, you’ll get 48 hours to make your appeal. The best strategy is to communicate to Meta | Facebook that:
A. You understand WHY you were banned.
B. You are committed to following the policies from here on out.
C. You have identified and REMOVED the offending content from your funnel.
You can also get some top tips on facebook ad policy in this complimentary eBook: Top 5 Reasons Agencies Fail at Facebook
4. how to get disabled ad account up and running
Depending on how long your ad account was disabled, sometimes, if your appeal is written correctly, the appeal itself CAN potentially get you reactivated, if you understand to communicate with Facebook ad support correctly.
5. How Many Policy Violations Before Account is Shut Down?
Typically, it’s a 1 to 10 ratio. For every single rejected ad that you get, you’ll want 10 Facebook ads that are approved. After a pattern of behavior is established by machine learning, from Meta’s automations, you may spiral rapidly into Facebook jail if your ratios aren’t correct. 3 consecutive ads getting rejected risks your ad account getting disabled. But, it also depends on how severe the ban is.
And, if this still all seems too confusing, your clients are yelling at you to get ads live to bring in money, simply schedule a complimentary Facebook discovery call here
6. How to remove restriction on facebook ad account
As far as removing a restriction on a Facebook ad account, if we’re talking about a disabled ad account, well, you can rehabilitate your funnel and then appeal, possibly getting it reactivated if you do this SMART (I have methods that work if you’re in the appeal window). But as far as removing a restriction from Facebook ads, see the previous FAQ answer: you need to get in a positive approval-cycle ratio.
7. how long does facebook take to review restricted ad account
Now, ask yourself, is it an election year? Have there been over 20,000 Meta employees laid off? Did you word your appeal using specific language Facebook ad support can and will respond better to? These are the factors in play. Typically, you get an answer within a week. If you have a more severe ban or are in the special ad categories, you may get an answer faster but it won’t be one you like. Severe bans end up as permanent restrictions and they deliver that ban hammer faster than other lighter Facebook ad policy restrictions.
8. how to fix your access can’t be reinstated because too much time has passed since we restricted your account
In a situation like this, your recovery options depend on what is banned:
a) Facebook Ad Account
b) Facebook Business Page
c) Facebook Business Manager
d) Facebook profile
So, each one may have a different recovery option, depending on your situation, and type of ban it is, as well as your particular niche or business’s vertical, and the health of the accounts before the ban. Want to get a pathway to get Facebook ads live? Schedule your complimentary discovery call here.
9. How To Get Your Disabled Facebook Ad Account Back
First, let me also address the elephant in the room: personal and emotional attachments to disabled ad accounts. I’ve worked with tons of Fortune 500 level companies, and the amount of hair pulling and FML-ing over ONE ad account being disabled, is incredible. Sometimes, it’s faster, and cheaper, to just start a new ad account, and relaunch, rather than recover a tainted asset.
That being said, the same answer applies here to the instructions above, for appeals
10. How to unblock your Facebook ad account
Now, unblocking an ad account, may be possible if you get in fast enough with the right kind of messaging to Facebook ad support. While they are the gatekeepers, and don’t have any real power, they CAN talk to the right folks who, if you word your appeal right, can unblock your Facebook ad account. And of course, if you need next-level assistance, I’m always available to chat and see if it’s a good fit here.
Still looking for solutions to the ban, your advertising access is restricted? Keep reading:
Ad Account Restricted Facebook Fix
Wow so we’ve gone through a lot of information so far for how Facebook flags, and bans, as well as some tips for prevention and recovery. To graduate to the next level you’ll need to upgrade your Facebook advertising to the next level, balancing compliance with conversions.
Your Advertising Access is Restricted Fix
Solutions to Ad Account Restricted Facebook
Ad agencies: tired of getting the silent treatment from Facebook when all you want to do is get your Facebook ads live and revenue in the door?
I’m a Facebook ad policy specialist who worked at Facebook and I’m trusted by high level brands that take accuracy and results seriously.
I can show you how to resolve FB bans even if Facebook ad support is useless to resolve ad account restrictions.
Don’t lose any more money from Facebook bans and schedule your call with me now.
Don’t take my word for it, let my clients tell you what it was like working with me:
It shouldn’t be a mystery on what to do to recover from a ban. I strive for customer satisfaction, being a business owner myself.
My clients have included the social media marketing agencies of Tony Robbins, Harv Eker, and Dean Graziosi. How much is it costing you to have a disabled Facebook ad account? Talk today.
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If you want to skip the line before this offer ends, immediately secure expert-level Facebook consulting. Book a call with me now!
If you’re ok with waiting a bit longer, and entering the waitlist to see if you’re eligible – Schedule a call or contact me via email.
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