Are you seeking to recover from seeing your Facebook ad account disabled? You’ve come to the right place. 

Stuck trying to recover a disabled facebook account? Facebook aka Meta not helping? You’ve come to the right place for solutions to a Facebook ad account disabled.

After working high up at Facebook in ads, tech and the creator monetization program I help advertisers get out of Facebook jail – the smart way, not the hard way, and teach you what to do when you get the notification: Facebook ad account disabled.

In a rush to get your Facebook ads live again or pinpoint why Facebook’s bots shut you down? Simply Click here, to schedule a discovery call.

Reactivate your Facebook account

One of the quickest ways to get scammed is to believe randos online that say, “Just give me your PayPal info and FB Login info and I’ll recover and reactivate your Facebook account.” These are probably THE SAME ONES who would hack you later if you didn’t voluntarily give away sensitive security data.

The first step is to assess how severe the flag is, what led to getting on the radar with Facebook’s bots in the first place, and all the places you have this same flag in your funnel. Ideally, removing them and swapping out with compliant copy.

I’ve worked with celebrities, to SMBs, and even Facebook engineers and Twitter software engineers working for Elon Musk have asked me for help. I don’t work with everyone, but to see if you qualify, schedule a complimentary discovery call here.

Facebook ad account disabled: Chain Effect 

Working inside of Facebook, I saw a lot of marketers banned & get shut down for just one word or honest mistakes. But, failing to identify the flags right away, they tried to run new ads. Facebook’s bots interpretation of that was to drop ANOTHER ban hammer down for trying to circumvent Facebook’s systems. When you have an ad account get disabled it stops the money from ad sales from hitting your bank account. While you can’t get that money back, you CAN prevent yourself from getting a Facebook ad account disabled.

Getting a disabled Facebook ad account also hurts your track record with Facebook on both the front end and the back end.

To have a chance at reactivating your disabled Facebook ad account you’ll need to correctly identify what piece of your funnel triggered the automations to lay down the ban hammer. And you may be surprised to learn it’s a flag you never thought of that triggered a Facebook ad account disabled

Another pattern I saw while working in ads, then later tech was marketing agencies would accumulate micro-flags, that by themselves were not enough to get, say a Business Manager disabled. But, they DO add up. And, after enough smaller flags, everything gets shut down.While appealing can help, appealing without auditing your funnel first missed out on the chance to actually get the appeal approved and recover from getting a Facebook ad account disabled. There is a better way to ensure you get your ad account back.

Back in the day, you could easily make a new ad account in your Facebook Business Manager and advertise pretty quickly. Hell, when I began working at Facebook the ad account creation limit was A THOUSAND ad accounts! But after January 2022 Facebook started limiting the ad account creation limit for Facebook Business Managers, which made restarting after a shut down a little more challenging after getting hit with a Facebook ad account disabled.

When you have a disabled facebook ad account, don’t panic. Because acting too quickly may lead Facebook to treat you more suspiciously. You really gotta start with a risk assessment before devising a winning strategy.

Now, if you’re in the Ecommerce space you may remember when 2020 shipping delays from China hurt your Facebook Business Page quality score, even though it wasn’t your fault. Because…literally a global pandemic was under way. If you don’t know someone like me, getting permanently restricted, is, full stop, gonna prevent you from running ads again, after you’re notified you have a Facebook ad account disabled.

These are smart questions to ask before trying to appeal and recover a disabled Facebook ad account (Check out my article Facebook ad account disabled next steps).

Facebook ad account disabled: The Truth About Ad Support

Now, what is also confusing, is that Facebook ad support is ALSO guessing at how to solve your Facebook ad policy issues. They have no clue what to say or do, and are paid by the hour to get AS MANY calls as possible. Uh…what was that you said about Quality Control?



Meantime, you’re typing fast into the chat box, screaming, “Help! I was told I have a Facebook ad account disabled!”

But, if have NOT correctly identified the flag, then you WON’T have this knowledge to use in your appeal to show Facebook that you’ve learned your lesson and won’t repeat the same mistakes with facebook ad policies.

As Liana Lang, CEO of Power Up Strategy Inc. said, “Please meet Trevor, my ‘secret weapon’ for all things Facebook compliance. I highly recommend hiring him to help you out especially if you plan to be running ads.”

Want the same white glove treatment navigating Facebook shutdowns?

Click here, to schedule a discovery call.

When Facebook is Fuzzy Here’s Some Clarity

I think a lot of the mistakes advertisers make when trying to talk to Facebook is feeling like their case is significant to Meta. It is not. They have 3 billion daily active users now, and have more money than they know what to do with especially after firing a bunch of people in the great tech layoffs.


You’re better off reading articles like: You Won’t Believe How Facebook Bans Advertisers for Ad Account Restriction, or watching one of my videos on what to do in these situations, than hear the copy and paste responses pasted into Facebook ad support chat to you when you’re chatting in about a Facebook ad account disabled.

What to do if you get a Facebook ad account disabled

A helpful tip is to think about what your goals are with Facebook ads, and trying to recover a disabled ad account. If you are sentimental about an old profile, or ad account, just remember, these are merely vehicles towards the end goal: Conversion sales, and brand awareness.

If you got an email saying you now have a Facebook ad account disabled, before freaking out, think about your end goal. Is it to recover an ad account or is it to get 4X ROI on ad spend?

Recognize the signs of a disabled Facebook ad account 

The first sign you’re dealing with a Facebook ad account disabled situation, is of course, the notification Facebook or Meta gives you. But, you may start to see your reach and spend get throttled way before you get shut down.

The impact of a Facebook ad account disabled

Each rejection you get, no matter what kind, will be a black mark on your Facebook credibility. Just like poor customer feedback in reviews on Facebook Business Pages can lead to a dip in the quality score, and eventually advertising restricted, so can a disabled ad account. What I mean is, no matter how bad it gets, there is always something new Facebook à la  Meta can take away.

The real impact of getting a Facebook ad account disabled is in the UNaffected assets that are now on the line to get banned before a total shut down. It’s about machines, having less faith in humans, as crazy as that sounds, it’s how the automations work.


So call me mofuckin John Connor here, as I can help when Facebook bots put you on the radar and try to launch Skynet into your ad account. Get a discovery call here, complimentary.

Why did you get a Facebook ad account disabled?

Waking up at 3:00am, refreshing Ads Manager, looking for some sign of hope, you keep asking “Why did I get a Facebook ad account disabled?!!”

Machines man, I tell you. Way before the lay offs began, when my coworkers at Meta, product marketing managers and PMs were sent packing, Facebook had begun relying on automations for policy flagging. The issue is, the bots don’t get human context.

And, after a period of time, if your rejections outnumbered your approvals, instead of being tried before a jury of your peers, this Kangaroo Court was chaperoned by ANOTHER machine that monitored the OTHER machines…it became a game of simply statistics.

Understanding how that works, is one of the keys to staying out of Facebook jail.

Facebook ad account disabled: Understanding Facebook’s Ad Policies 

When avoiding getting a Facebook ad account disabled, it’s important to consider Facebook’s policies. Facebook wants you to advertising, but they DON’T want you to be too offensive to their customer base. And on Facebook, the customer IS the product.

If you grok that, you get how valuable each Facebook user is to Facebook. Filter your POV about Facebook ad policies through that understanding and you may start to grasp how this works.

Immediate Steps to Take after hit with a Facebook ad account disabled

The immediate steps to take after getting hit with a Facebook ad account disabled, is to first, stop what you’re doing. Don’t try to edit the ad immediately – it’s a dumb mistake born out of panic most people make. The 2nd thing to do is make sure there are not any bad actors in your Facebook Business Manager who are dealing with Facebook issues ELSEWHERE. And of course make sure you haven’t been hacked. 

Facebook ad account disabled: Submitting an Appeal to Facebook 

How to Recover a Disabled Facebook Account

An additional challenge as a business owner you’ll have to overcome is when googling “how to recover disabled facebook account” you’ll get tons of articles like this one or..

How to Recover a Disabled Facebook Account or this one, or FB’s article here, which is only aimed at the soccer moms and average joes whose personal profile – not Facebook ad account – is disabled.

Most of the folks who read those articles have forgotten their passwords or gotten hacked. It’s time for some myth-busting about a Facebook ad account disabled.

Take a look at this BS, the headline describing this section says: “What to do if your Facebook Ad Account is disabled and everything you can do to reinstate including how to resolve payment issues, rejected ads, and get support.”

And look at the text below it, literally answers NOTHING they promised you:



Definitely not anything helpful to you, if you are an ad agency or a business running Facebook ads. So, I’ll help to add some knowledge you can use to get out of this rut. Is your Facebook ad account disabled already?

Don’t get ripped off! Read How to Recover Facebook Ad Accounts now

As far as how to ACTUALLY recover a disabled Facebook ad account, you have 48 hours to make your appeal, and use an effective tactic to communicate to Meta that:

A. You understand WHY you were banned.
B. You are committed to following the policies from here on out.
C. You have identified and REMOVED the offending content from your funnel.

If you’ve been shutdown a lot but never got answers, you’re like one of my clients, Steve Martinez, Vice President of Apollidon Learning.

“Trevor took us through the process of getting one of our University of Texas ad accounts reinstated (within minutes). He offered some critical insights to why our Facebook Ad Account was disabled and shared options to reduce our chances of future issues. We have a better understand of how the algorithm works and know exactly what to do and say if our account gets disabled again.”

Want to see how I can help you? Schedule a free discovery call here. Or, if you’re in a rush, prepay for your consulting call and skip the line.

FAQ

Frequently Asked Questions

1. How to fix ad account disabled on facebook

Your first step should always be to stop active ads running with the same copy as the rejected ad, then audit your funnel for flags, and appeal using the strategy outlined in the appeal section of the FAQs

2. How to enable my disabled facebook ad account

If you have a spare ad account in your Facebook Business Manager that you can run ads from, feel free to. BUT, identify the micro and major flags FIRST, so as not to repeat the same mistake. 

3. How to appeal a disabled facebook ad account

As far as how to appeal a disabled Facebook ad account, you’ll get 48 hours to make your appeal. The best strategy is to communicate to Meta | Facebook that:

A. You understand WHY you were banned.
B. You are committed to following the policies from here on out.
C. You have identified and REMOVED the offending content from your funnel.

You can also get some top tips on facebook ad policy in this complimentary eBook: Top 5 Reasons Agencies Fail at Facebook

4. how to get disabled ad account up and running

Depending on how long your ad account was disabled, sometimes, if your appeal is written correctly, the appeal itself CAN potentially get you reactivated, if you understand to communicate with Facebook ad support correctly. 

5. How Many Policy Violations Before Account is Shut Down?

Typically, it’s a 1 to 10 ratio. For every single rejected ad that you get, you’ll want 10 Facebook ads that are approved. After a pattern of behavior is established by machine learning, from Meta’s automations, you may spiral rapidly into Facebook jail if your ratios aren’t correct. 3 consecutive ads getting rejected risks your ad account getting disabled. But, it also depends on how severe the ban is. 

And, if this still all seems too confusing, your clients are yelling at you to get ads live to bring in money, simply schedule a complimentary Facebook discovery call here

6. How to remove restriction on facebook ad account

As far as removing a restriction on a Facebook ad account, if we’re talking about a disabled ad account, well, you can rehabilitate your funnel and then appeal, possibly getting it reactivated if you do this SMART (I have methods that work if you’re in the appeal window). But as far as removing a restriction from Facebook ads, see the previous FAQ answer: you need to get in a positive approval-cycle ratio.

7. how long does facebook take to review restricted ad account

Now, ask yourself, is it an election year? Have there been over 20,000 Meta employees laid off? Did you word your appeal using specific language Facebook ad support can and will respond better to? These are the factors in play. Typically, you get an answer within a week. If you have a more severe ban or are in the special ad categories, you may get an answer faster but it won’t be one you like. Severe bans end up as permanent restrictions and they deliver that ban hammer faster than other lighter Facebook ad policy restrictions. 

8. how to fix your access can’t be reinstated because too much time has passed since we restricted your account

In a situation like this, your recovery options depend on what is banned:

a) Facebook Ad Account
b) Facebook Business Page
c) Facebook Business Manager
d) Facebook profile

So, each one may have a different recovery option, depending on your situation, and type of ban it is, as well as your particular niche or business’s vertical, and the health of the accounts before the ban. Want to get a pathway to get Facebook ads live? Schedule your complimentary discovery call here.

9. How To Get Your Disabled Facebook Ad Account Back 

First, let me also address the elephant in the room: personal and emotional attachments to disabled ad accounts. I’ve worked with tons of Fortune 500 level companies, and the amount of hair pulling and FML-ing over ONE ad account being disabled, is incredible. Sometimes, it’s faster, and cheaper, to just start a new ad account, and relaunch, rather than recover a tainted asset.

That being said, the same answer applies here to the instructions above, for appeals

10. How to unblock your Facebook ad account

Now, unblocking an ad account, may be possible if you get in fast enough with the right kind of messaging to Facebook ad support. While they are the gatekeepers, and don’t have any real power, they CAN talk to the right folks who, if you word your appeal right, can unblock your Facebook ad account. And of course, if you need next-level assistance, I’m always available to chat and see if it’s a good fit here. 

Recover Disabled Facebook Account Learn More

I’ll give you another protip – anyone who promises they can recover disabled facebook accounts is lying. Spammers will say things like paypal me $60 and I’ll get your ad account back. That’s a lie. You’ll be ripped off if you think these hackers can help you recover from issues with a Facebook ad account disabled.

Account Managers at Facebook are the only ones who can actually recover your disabled ad account. Now, if you’re contacting me within 24 to at the max 48 hours after getting shut down (a week at the longest for a slim chance), I may be able to write an appeal for you, depending on why you were shut down.

Outside those 2 options, appealing is harder than relaunching. Even if you spent a week reading Facebook’s Ad Policies you’d still be at risk of a shut down because there are 10,000 more Facebook ad policies Facebook’s bots flag you that Facebook isn’t transparent about.

What if you had a guarantee that your ads were compliant before they went live on Facebook? What if you knew 100% without guessing why your ad account was disabled? What if you knew why your Facebook ads were blocked and had a path to get ads live again?

Keep reading for these answers and more: 

New Solution to Facebook ad account disabled

Ad agencies: tired of getting the silent treatment from Facebook when all you want to do is get your Facebook ads live and revenue in the door?

I’m a Facebook ad policy specialist who worked at Facebook and I’m trusted by high level brands that take accuracy and results seriously.

I can show you how to resolve FB bans even if Facebook ad support is useless to resolve ad account restrictions.

Don’t lose any more money from Facebook bans and schedule your call with me now.

Don’t take my word for it, let my clients tell you what it was like working with me:

It shouldn’t be a mystery on what to do to recover from a ban. I strive for customer satisfaction, being a business owner myself.


My clients have included the social media marketing agencies of Tony Robbins, Harv Eker, and Dean Graziosi. How much is it costing you to have a disabled Facebook ad account? Talk today. 



I’m featured on the Queen of Facebook Mari Smith’s Marketing Essentials Course.

If you want to skip the line before this offer ends, immediately secure expert-level Facebook consulting. Book a call with me now!

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Free eBook: Top 5 Reasons Agencies Fail at Facebook