Are you asking how to unrestrict my ad account? If your ad account has been disabled, I’ll share a few tips you can follow to get your ad account up and running again!

Common Reasons for Why An Ad Account is Disabled 

As always I have to call out the foolery online – I see a lot of outsiders, who never worked at Facebook making claims like, “Facebook has made a mistake,”  for their first reason why an ad account is disabled. Like this ill informed article:

This is just ignorance talking and it won’t help you get FB ads live, and making you money will it? Ironically, what happens more often than not is Facebook didn’t make the mistake – their automations are doing what they are supposed to do.

BUT….answering how to unrestrict my ad account goes deeper. 

How to Unrestrict My Ad Account: Glitches 

Facebook just doesn’t explain to you specifically what triggered the ad policy bots to flag you and why. You think that might be more useful than just complain and blame FB for glitching out? When the real glitch isn’t FB but ignorance in ad agencies.

To be fair, Facebook | Meta doesn’t explain what the fudge you should be doing right, or help you identify where their automations flagged you and how to get compliant. That’s definitely a big miss on Facebook’s part. [Check out Facebook Ad Policies Explained here]

YET…

To insist on victimizing yourself instead of informing yourself is a recipe for lost revenue, competitors taking your market share, and getting stuck in Facebook Jail. 

I can help. Let’s take a look at appealing a disabled Facebook ad account and learning the answer to how to unrestrict my ad account.

Free eBook: Top 5 Reasons Agencies Fail at Facebook

How to Appeal a Disabled Facebook Ad Account 

If your Facebook ad account has been disabled your money flow has stopped, clients are blaming you for the lost revenue, and Facebook frustratingly is silent. Or idiotic. Both parts idiot when you try to chat in and clear as mud – sound familiar?

A co-worker of mine at Facebook trained a lot of the ad support reps, so I can verify it isn’t just you- they really do act dumb and ill informed about…everything. Especially if you’re asking how to unrestrict my ad account.

Let’s start off with what not to do.

How to Unrestrict My Ad Account: What NOT to Do

FIRST: do not let me repeat DO NOT immediately appeal your rejected ad or disabled ad account. Or submit the same damn ad that got you shut down, to be reviewed AGAIN.

That may trigger a NEW set of flags like circumventing systems when Facebook’s bots will think you are denying any wrong doing or attempting to get around their ad policies by resubmitting a noncompliant ad or ad account.

There are 2 ways you can appeal your disabled ad account:

The first method is to use Facebook Support Chat / Email.

The second method is to use the Request Review of Restricted Ad Account form.

It’s that time again to call out idiots online giving BAD advice on how to answer “how to unrestrict my ad account.” (Also check out my article Facebook ad account disabled next steps).



This is a bit deceiving because it makes it seem like the answer to how to unrestrict my ad account is simple and easy when it is not. This article left out a lot.

How to Unrestrict My Ad Account: Misconceptions

Here’s what’s wrong with this advice: Facebook ad support has not been “great” nor has email support been “great” if we’re being honest – and I trained some of these ad support agents! They got fired in 2019 and outsourced to sweat shops in other countries.

The ad support people you talk to now are 80% more ignorant about Facebook than everyone in this department prior to 2019. Facts. Full stop.

The next mistake is that this should not be your first step!

Your first step is to determine WHAT GOT YOU SHUT DOWN and REMOVE IT FROM YOUR FUNNEL!! Like..yesterday. Otherwise you’ll have NEW bans stacked on old bans due to machine learning from Facebook’s automations.

Only AFTER you have at least SOME idea (or if you get to work with me, the EXACT idea) on what got you in Facebook jail and a compliant version of the ad copy, creative, website etc that Facebook DOES approve of.

That’s step ONE. You cannot attempt to recover an ailing ad account without diagnosing the sickness first, and identifying the cause of what put you on FB’s radar. If you don’t do that you are more screwed than Stormy Daniels.

You want to SAVE chatting in to Facebook once you have an appeal strategy solidified – this is NOT one of those things you can fly by the seat of your pants with if you’re solving how to unrestrict my ad account.

How to Unrestrict My Ad Account: Strategy

You have to be strategic, understanding the limits of what Facebook Ad Support CAN and CANNOT do – and appeal only AFTER a full assessment of your funnel.

You want the best chance to turn on that money faucet again from your FB ads right? Keep listening. 

Did you already say something that got your Facebook ad account disabled?

Don’t get ripped off! Read How to Recover Facebook Ad Accounts now

If you’ve been shutdown a lot but never got answers, you’re like one of my clients, Steve Martinez, Vice President of Apollidon Learning.

“Trevor took us through the process of getting one of our University of Texas ad accounts reinstated (within minutes). He offered some critical insights to why our Facebook Ad Account was disabled and shared options to reduce our chances of future issues. We have a better understand of how the algorithm works and know exactly what to do and say if our account gets disabled again.”

Want to see how I can help you? Schedule a free discovery call here. Or, if you’re in a rush, prepay for your consulting call and skip the line.

Method 1: Use Facebook Support Chat / Email 

There is a specific way you’ll need to approach appealing a restricted Facebook ad account with Facebook ad support. Not everyone can go in and get results.

Navigating Facebook’s Advertising Policies as a Business is a good read too if you’re looking to go from ignorance on Facebook ad policy to having some clarity.

You’ll want to start with an audit of your marketing funnel, and the pieces of violating content removed and replaced with compliant content BEFORE every chatting in to Facebook. Otherwise you are WASTING a chance to get your account active after asking how to unrestrict my ad account.

Only then, once you have identified why you were shut down, you can request Facebook ad support use internal forms to appeal your disabled ad account.

If you don’t know this, you are putting the fate of your monthly revenue in the hands of sweat shop burger flippers. 

Method 2: Use the Request Review of Restricted Ad Account form.

It’s that time again! Calling out all the BULLSHIT online giving ad agencies WRONG INFO. I used to run an ad agency so I’m on your side guys and I have to call BS on the lies being spread online that won’t help you turn on that money faucet of your FB ads again.

Here’s a prime example from ToneDef Knowledge that is incorrectly advising advertisers:

This is a great example of MISINFORMATION about Facebook bans and incorrectly answers the question how to unrestrict my ad account? 

A ROBOT reviews your appeal if you use this option. WAIT..but ROBOTS shut me down…will they side with humans on the appeal of…ROBOT vs ROBOT?


Be serious! Online marketing mags that suggest you request review are idiotic, as all that does is guarantee a higher chance of getting stuck in that infinite Facebook loop of death.

Robots will side with robots not humans (side note: why hasn’t humanity understood this? Why do we keep trying to build real life terminators?)

So this is NOT AN OPTION if you want your ads to turn on again and generate that nice fat revenue every month. You need to audit and create a specific strategy for appeals to have a chance.

Do you want to stop walking on eggshells every time you run a Facebook ad? Don’t miss out on an opportunity to never have to get flagged again.

How to Unrestrict My Ad Account New Solution

After years of working at Facebook, I understand exactly what ad copy in your funnel is triggering the automations and how to get compliant.

Schedule a call with me and I can easily tell you why the automations flag you and how to become compliant. Don’t take my word for it, let my clients tell you what it was like working with me.


You’ll be swapping out walking in a minefield of ad flags, to have a sure path to having your Facebook ad accounts protected from being disabled.

My clients have included the social media marketing agencies of Tony Robbins, Harv Eker, and Dean Graziosi. How much is it costing you to not know why Facebook is shutting you down? Talk today. 



I’m featured on the Queen of Facebook Mari Smith’s Marketing Essentials Course.

If you want to skip the line before this offer ends, immediately secure an expert-level Facebook consulting call from someone at Facebook. Book a call with me now!

If you’re ok with waiting a bit longer, and entering the waitlist to see if you’re eligible – Schedule a call or contact me via email.

Free eBook: Top 5 Reasons Agencies Fail at Facebook